Driver / Chauffeur

Conseil de ZuaCop: Cette offre est en anglais est recommandée pour les candidats qui comprennent, parlent et écrivent moyennement bien en anglais. Même si ceci est un poste de Chauffeur, il requiert une connaissance de base de la langue anglaise. Si vous ne parlez pas anglais du tout, très honnêtement, nous ne vous empêcherions pas de postuler, mais nous vous encouragerons à éviter d'être frustré(e) que votre candidature ne soit même regardée. Par ailleurs, nous encourageons toute personne évoluant dans le domaine de l'hôtellerie ou tout domaine administratif de fournir un peu d'efforts à apprendre l'anglais ou toute autre seconde langue en plus du français.
Pour les candidats qui parlent un peu d'anglais, nous vous souhaitons plein de chances !!!

Date limite : 20 mars 2026.

Summary

The incumbent in this position is responsible for handling guest requests in a friendly and caring manner and to handle message, mail and parcel addressed to our guests and staff according to the hotel procedures and our service standards in order to ensure guest satisfaction.

Key Responsibilities

• Open car doors for arriving and departing guests and escort them to the lobby.
• Ensure guests are greeted upon arrival. 
• Maintain an up to date knowledge of the hotel and services and supply information and respond to guest queries.
• Ensure effective handover is done, gaining information from earlier shift.
• Forward all guest complaints or problems to the manager on duty.
• Perform any trips and drives with the hotel car / bus as requested.
• Control all guests’ car keys.
• Ensure that an effective handover is made to the night shift in conjunction with the early Shift Leader.
• Establish, promote and maintain good public relations while meeting or exceeding guest expectations. 
• Maintain the parking spaces and key cabinet and ensure cleanliness is to the maximum. 
• Ensure that airport / crew transportation flow is maintained effectively.
• Keep a tab on the vehicle and report to the respective hotel authority in case of maintenance or repair need.
• Keep a record of all the incidents while driving - for example any accidents or tickets and report to your superior regarding all such incidents.
• Assist the guests in any travel or destination regarding issues by applying his/ her knowledge of the local area.

Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

Skills, Knowledge and Expertise

• 2 years driving experience
• In depth knowledge of the City and the surroundings
• English – good oral and written skills

About Kempinski Hotel Brazzaville Republic of The Congo

Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.

Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.

For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.

In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.